elarynthosa

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+61 420 717 886

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info@elarynthosa.com

Privacy Policy

Last Updated: January 15, 2025

At elarynthosa, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our entrepreneurial skills education programs.

We're based in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you have questions about how we handle your data, reach out to us at info@elarynthosa.com.

Information We Collect

When you enrol in our programs or browse our website, we gather different types of information. Some you give us directly, and some we collect automatically through your interactions with our platform.

Personal Details You Provide

  • Your name, email address, and phone number when you register
  • Payment information through our secure processors (we don't store full card details)
  • Educational background and business interests to personalise your learning path
  • Feedback, questions, and support requests you send us
  • Project submissions and assignments for course completion

Automatic Data Collection

Our website collects technical information that helps us improve your experience. This includes your IP address, browser type, device information, and how you navigate through our content. We use cookies and similar technologies — you can adjust these in your browser settings, though some features might not work as smoothly if you disable them.

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a practical purpose related to running our education programs and making them better.

Purpose What This Means
Course Delivery Giving you access to materials, tracking progress, and issuing certificates
Communication Sending course updates, answering questions, and sharing relevant resources
Payment Processing Handling enrollments and maintaining financial records as required by law
Platform Improvement Understanding which content works best and fixing technical issues
Legal Compliance Meeting Australian education and business regulations

Marketing Communications: We'll occasionally send you information about new programs or resources. You can opt out anytime by clicking unsubscribe in any email or contacting us directly.

Sharing Your Information

We work with a small number of trusted service providers who help us run our education platform. These partnerships are necessary, but we keep them to a minimum.

  • Payment processors handle transactions securely (they follow strict financial regulations)
  • Email service providers deliver course updates and communications
  • Cloud hosting services store course materials and platform data
  • Analytics tools help us understand how students use our resources

Each of these providers is contractually bound to protect your information and can only use it for the specific services they provide to us. We don't share data with marketers or data brokers. If we're legally required to disclose information (say, by a court order), we'll notify you unless prohibited from doing so.

Your Privacy Rights

Under Australian privacy law, you have real control over your personal information. These aren't just theoretical rights — we've built processes to make them practical.

Access Your Data

Request a copy of the personal information we hold about you. We'll provide this in a readable format within 30 days.

Correct Inaccuracies

If your details are wrong or outdated, let us know and we'll fix them promptly.

Request Deletion

Ask us to erase your information, unless we need it for legal or legitimate educational purposes.

Restrict Processing

Limit how we use your data while we address a concern or verify accuracy.

Data Portability

Get your data in a format you can transfer to another education provider.

Lodge a Complaint

Contact the Office of the Australian Information Commissioner if you're unhappy with how we've handled your privacy.

To exercise any of these rights, email us at info@elarynthosa.com with your request. We'll verify your identity (to protect your information from unauthorised access) and respond within the timeframes required by law.

Data Security and Retention

We protect your information using industry-standard security measures. Our platform uses encryption for data transmission, secure servers with access controls, and regular security assessments to identify vulnerabilities.

While we take security seriously, no system is completely foolproof. We can't guarantee absolute security, but we maintain comprehensive measures and respond quickly to any potential breaches.

How Long We Keep Your Data

We keep different types of information for different periods:

  • Course enrollment and completion records: 7 years (required for certification and compliance)
  • Financial records: 7 years (Australian tax requirements)
  • Marketing communications data: Until you unsubscribe or request deletion
  • Website analytics: Aggregated data retained indefinitely; individual data 26 months
  • Support correspondence: 3 years from last contact

When we no longer need your information, we securely delete or anonymise it so it can't be linked back to you.

International Data Transfers

Most of our operations and data storage happen within Australia. However, some of our service providers operate internationally, which means your information might be processed in other countries.

When we transfer data overseas, we ensure the receiving country has adequate privacy protections or we put contractual safeguards in place. Our main international service providers are based in countries with strong privacy frameworks comparable to Australia's.

Children's Privacy

Our programs are designed for adults building entrepreneurial skills. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our courses, please have a parent or guardian contact us first.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and post the updated policy on our website with a new "Last Updated" date.

Minor updates (like clarifying existing practices or fixing typos) won't trigger a notification, but the updated date will change. We encourage you to check this page occasionally to stay informed about how we're protecting your information.

Questions About Your Privacy?

We're here to help if you have concerns or questions about how we handle your information.

Email: info@elarynthosa.com

Phone: +61 420 717 886

Mail: Shop 40A, Market Way, Homeworld Centre, ACT 2900, Australia

For complaints about our privacy practices, you can also contact the Office of the Australian Information Commissioner at www.oaic.gov.au

This privacy policy is effective as of January 15, 2025 and applies to all information collected by elarynthosa.